Governance is the process by which organisations are directed, controlled, and held to account.
Accountable and transparent governance ensures Casa:
- Complies with legislation, regulations and contractual arrangements
- Supports and develops its staff; and
- Delivers safe, quality services to its participants.
Good people, systems and processes are key.
Casa’s Board and senior management are experienced, progressive and passionate about improving the lives of people with disability.
From the Board down, we ‘walk the talk’.
Some board members have family with disabilities. They understand both the day-to-day challenges and how to run a successful, sustainable business.
With decades of combined experience in business management, accounting, law, not-for-profits and the NDIS, the Governing Body (the Casa Board) and CEO have outstanding qualifications and experience to handle financial and legal matters, human resources and service delivery.
Our valued frontline staff are also well qualified. Casa is the only Alice Springs disability provider that requires Disability Support Workers to have a minimum Certificate III in Disability Support/Individual Support/Aged Care or equivalent. Some frontline staff hold a Certificate IV, nursing or higher qualifications.
Our Systems and NDIS Compliance
A commitment to good systems and processes guide Casa’s direction, effectiveness, and accountability.
The NDIS Quality and Safeguards Commission (also called the NDIS Commission) is an independent agency that runs the national provider registration system and works to improve the quality and safety of NDIS supports and services.
Casa Services is registered as a provider with the NDIS Commission.
The Commission has NDIS Practice Standards which specify the quality standards to be met by disability service providers.
Casa adheres to the NDIS Practice Standards and the NDIS Code of Conduct.
Casa is a member of Australia’s peak body for non-government disability services, National Disability Services, and supports the Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability.